Friday, 28 July 2017
National Elderly-Friendly Quality Marks have just been awarded to Hindhead and Ewhurst wards in the Royal Surrey. This means that the Royal Surrey is home to three of the 26 wards which have been awarded nationally. The awards are are given by the Royal College of Psychiatrists. The award is based on assessors collecting information from patients, carers, visitors, ward staff and hospital managers and thus not lightly given. Myself and two fellow governors were involved in checking the wards for cleanliness, maintenance, general environment, presence of dementia friendly features and food quality. I can therefore testify directly to the justification for this national recognition - well deserved.