Pregnancy Advice Line.    

The highly successful and popular Pregnancy Advice Line which was developed in the Royal Surrey and is used across Surrey Heartlands (approximates to West Surrey), continues to win wide acclaim. On 5 February it won the National Maternity and Midwifery Festival Innovation Award. The awards recognise the outstanding achievements and commitment by midwifery and maternity staff across the UK. It is among the shortlisted nominations for Innovation in Practice at the British Journal of Midwifery Practice Annual Awards in Leeds. Since it opened in April 2018, the service has been accessed by 10,000 women and is estimated to have freed up hundreds of hours of staff time which would previously have been taken up with phone calls. According to Jacqui Tingle, Deputy Director of Midwifery and Divisional Head of Nursing for Women and Children. ‘It’s a great example of forward thinking which has freed up our staff and hugely increased contact time in the Maternity Unit”.